Dorsanee Hair 100% Unprocessed Virgin Human #1B/30 13x4 Straight Lace Frontal HD Lace
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The customer service is 100% on point. The Hair quality and delivery time is respected. It's my third time purchasing with Cullinan hair and the service is parfait!!!!! HIGHLY HIGHLY recommended !
this wig is amazing! the knots are perfect. hair is super soft, true to length, no shedd! came in about 3 days. excellent customer service, the people are so nice and respond so quickly. I would definitely shop here again
This hair is very nice it's soft and no shedding. true to length and take hot well. shipping is faster than i expect, service is amazing to answer the question or help me update the information. They are really sweat for the service. this is highly recommended by me,go for it.
Hair is soft & no shedding. Came faster then expected!
looooove the wig, it's wonderful after i make curl and wash it. Only thing have to make curl everyday lol. but the hair wig quality really nice. i will buy my wig from here again and again.
I like this hair, this hair is very good, soft, and the color is what I want.
|Payment||Debit / Credit Card or PayPal|
|Shipping||Free Shipping worldwide via FedEx, DHL, DPEX|
|Delivery time||USA and Canada(2-5 days), Others (5-8 days)|
DORSANEE products free shipping AT DORSANEE,customer satisfaction is always our top priority. Our dedicated Quality and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed.If you are not satisfied with the items you received, we can easily arrange an exchange or a refund for you. we are here to help! Please feel to contact us if you have any issue with your order!
Working Time: Monday - Saturday (Beijing Time)
Order Processing Time: Packages will be shipped out within 24-48 working hours, If you place the order on Sunday or Chinese holidays, your order will be dispatched on the next working day. In some cases, the delivery may take a little longer than stated due to customs clearance.
Shipping time: 3-5 Working Days to USA/Canada With FedEx / DHL Shipping; 5-7 Working Days to European Counties With FedEx / DHL/ DPEX Shipping; 5-10 Working Days to Other Countries With DHL/ DPEX
Shipping Address Reminder
1. Express doesn't accept any address with P.O.Box
2. Please Ensure Your Address Is Correct,Changing Address After Parcel Left Factory Will Cause Extra 15$ When Delivered.
We're not responsible for the following situations
1. Shipping address is incorrect, FedEx won't able to find it.
2. Nobody was able to sign for the package, FedEx left the package at front door, package was stolen.
3. Signed by someone else you don't know which means malicious stolen.
We'll be responsible and full refunding for these circumstances
We put wrong address which didn't match your given address
It is decided by the different country is policy and should be paid by buyer.you could leave us a message about the value you wan not us to write when placing the order.usually we write the hair as wig sample and lower value just to help you avoid the customs tax as possible as we can, you will get the original hair as your order shows.
You may contact us on our website or by email/text. The DORSANEE Hair team operates seven days a week. 24 hours a day. We always guarantee a response with in 24 hours (Text&Email).Your satisfaction is CUSTOMER SERVICE EMAIL: firstname.lastname@example.org store mission.
CUSTOMER SERVICE EMAIL: email@example.com
7 Days: Items returned within 7 days of receiving your original order will be eligible for a refund if it has an evident manufacturing defect, such as the size, style, hair material, cap construction or color doesn't match the description. Please feel free to contact our email above, our customer service will reply to you as soon as possible.
Original Condition: Items must be returned in original, factory condition (unaltered, unworn, undamaged and with tags attached in original packaging) as we do not sell refurbished or previously owned products. Please make sure the wig is INTACT and the LACE has NOT been cut.Contact us First: Please contact customer service if you want to return any or all parts of your order, you can send the items back after their confirmation.
Once the returned item is received and inspected, your refund will be processed and automatically applied to your original payment account. Buyer needs to pay for the return shipping fee. Or you can keep the product and negotiate with our customer service for the refund directly.Authorized: Care and styling product, accessories, liquids, and special order items are ineligible for return.
Please note that free gifts should be shipped out together with the original package. After the return request has been authorized, the hair can be shipped back to the address we gave you. Refund: The refund will be arranged within 3 days after we got the returned package. If you paid by PayPal balance you'll get money once we refunded. If you paid by credit card, bank card or debit card, you will get the payment within 7-15 days.
Q Why Did My Payment Fail?
A Maybe incorrect cvv security code,exceeding cc limits or exceeding cc limits
Q How Long Does It Take Your Order To Be Shipped?
A Within 24 hours for most products
Q And can I use a PO.Box as shipping address?
A PO.Box is not accepted. Don't use a PO.Box as your shipping address. Otherwise the package can not be delivered.
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